thank you for your interest in our services!
We’re committed to being fully transparent about our pricing and policies so you always know what to expect. We kindly ask that all clients review this information before booking to avoid any confusion or unexpected charges.
All clients are required to use the Scout for Pet Parents app, as we do not accept cash payments—except for tipping your sitter, which is always appreciated. You’ll find a detailed breakdown of our fees and policies at the bottom of this page.
It is the client’s responsibility to review our pricing and cancellation policies prior to scheduling services. Fees for late cancellations or short-notice bookings (less than 24 hours) will only be waived in the case of emergencies. We also recommend reading through the Scout service agreement during setup to ensure everything is clear from the start.
Please note: We do not provide 24-hour care.
While we’d love to offer round-the-clock service, our team members also care for other clients and have personal and professional responsibilities. Some also work other jobs, which makes 24/7 coverage unavailable. That said, we’re happy to help build a schedule that works—such as a mix of drop-in visits and overnight stays—to ensure your pets are well cared for.
Thank you so much for your understanding, and for trusting us to care for your furry family members!
our services and pricing
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This visit lasts 30 minutes and can be booked anytime between 7:00 AM and 9:00 PM. The base rate is $25.
If you have more than one pet, there’s a $5 fee for each additional pet.
For cat-only homes:
The first two cats are included in the base price. You’ll only be charged an extra pet fee if you have three or more cats.For homes with both dogs and cats:
Two cats count as one additional pet when calculating extra pet fees.
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This visit lasts 1 hour and can be booked anytime between 7:00 AM and 9:00 PM. The base rate is $35.
If you have more than one pet, there’s a $7 fee for each additional pet.
For cat-only homes:
The first two cats are included in the base price. You’ll only be charged an extra pet fee if you have three or more cats.For homes with both dogs and cats:
Two cats count as one additional pet when calculating extra pet fees. -
This 15-minute visit is ideal for homes with cats that do not require medication. It’s perfect for basic care like refilling food and water, scooping the litter box, and making sure everything is good to go! This is a short, efficient check-in, and visit times may vary slightly based on our team’s schedule. The cost is $17 per visit, and the rate includes mileage and tax.
Please note: If your cat requires medication or more detailed care, a longer visit will need to be scheduled. No additional pet fees apply to these visits. -
Our Doggy Day Care service provides your pet with several hours of dedicated care and playtime. It’s designed for multiple hours of attention and fun — but never longer than 6 hours in a day.
Where it takes place:
You can choose Doggy Day Care either at your pet’s home or at one of our team member’s homes.If you select care at a team member’s home, your dog will only interact with the team member’s own pets — not a large group of dogs.
If you prefer your dog to have one-on-one time without other dogs, Doggy Day Care is still the perfect choice. (At your home).
Booking details:
Full hours must be requested when booking. For example, if you want care from 8:30 AM to 1:00 PM, you will be charged starting from 8:00 AM to 1:00 PM (full hours).
Doggy Day Care is not available during holiday weeks to ensure we can accommodate all clients’ needs during our busiest season.
We require bookings to be made at least one week in advance due to the length of this service.
We stick strictly to the times booked, and early arrival requests/ late departure requests may not be accepted.
Pricing:
Base rate: $50 for the first 2 hours
Additional pets: $5 extra for each additional pet (applies only to the first hour)
Additional hours:
• At a team member’s home — $20 per hour after the first 2 hours
• At your pet’s home — $22 per hour after the first 2 hours
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At Paws & Claws, your pet’s safety is always our top priority. During walks, our team members will not allow your pet to interact with unfamiliar animals, including neighborhood pets—even if they’re friendly or familiar to your dog.
We understand your pup may have local friends they’re used to seeing, but to avoid any risk of unexpected behavior, illness, or injury, we take a cautious and consistent approach. This helps protect both your pet and our team members during every visit. Thank you for understanding that safety comes first during all outdoor time.
Walks are available as an add-on to scheduled visits only and cannot be booked as a standalone service.
15–20 Minute Walk
1 Dog: $7
2 Dogs: $14
3 Dogs: $2130–40 Minute Walk
1 Dog: $10
2 Dogs: $20
3 Dogs: $30Leash Walk Policy
For clients without a fenced-in yard—such as those in apartments, condos, or unfenced homes—we provide brief leash potty breaks (under 15–20 minutes) to ensure your dog’s safety. We strictly enforce a no-roaming policy unless the pet is in a securely enclosed space.Leash Walk Rates
1 Dog: $3
2 Dogs: $6
3 Dogs: $9Weather Safety Policy
We prioritize your pet’s well-being. During extreme weather, such as high heat or freezing temperatures, we may cancel full-length walks to prevent health risks like heatstroke. When this happens, a short leash potty break will still be provided as needed. -
Want your pet to be part of your big day? We’ve got you covered! Whether it’s walking down the aisle, posing for photos, or simply being present for the celebration, we’re here to make it happen.
For custom pricing and availability, please contact us at pawsandclawspetservicesfl@gmail.com. We’d love to help make your special day even more unforgettable!
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A trusted team member will stay in your home overnight from 10:00 PM to 7:00 AM to ensure your pet feels safe, comfortable, and cared for throughout the night.
If you need care outside of these hours—such as an earlier arrival or later departure—additional charges will apply. For extended overnight stays or custom requests, please contact us for personalized pricing.
Rate: $80 per night
Additional Pet Fee: $12 per night (per extra pet) -
Need care early in the morning? Our Sunrise Visit is perfect for pets who need attention before the day begins.
This 40-minute visit takes place anytime before 7:00 AM and is designed to provide your pet with a calm, focused start to their day.
Base Rate: $35
Additional Pet Fee: $5 per extra pet -
Available anytime between 9:00 PM and 11:00 PM, this 40-minute visit is perfect for giving your pet some calm attention and care to wind down their day.
Base Rate: $35
Additional Pet Fee: $5 per extra pet -
These visits are scheduled for a maximum of 20 minutes. For pet walks, we recommend booking a 30-minute visit. Please note that during these visits, we strictly adhere to a leash-walk policy ONLY. No additional pet fees apply.
Base Rate: $20
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Need help getting your pet to their appointments? Our Pet Taxi service provides safe, reliable transportation for your furry family members to groomers, veterinarians, and other essential appointments.
Please note: At this time, we do not offer transportation to dog parks for safety reasons.
We offer two types of Pet Taxi options:
1. Pick-Up or Drop-Off Only
If you need us to transport your pet to or from an appointment, this service covers one-way trips.Within 1–3 miles: $20 each way
Within 3–6 miles: $30 each way
Within 6–10 miles: $35 each way
Over 10 miles: $35 each way + mileage surcharge
Additional Pets: $5 per pet each way
2. Wait-Until-Completed Service
If you prefer a team member to stay with your pet during their appointment—such as grooming, or vet visits we offer an hourly service where the sitter remains with your pet until the appointment is complete.Within 1–3 miles: $35 per hour
Within 3–6 miles: $40 per hour
Within 6–10 miles: $45 per hour
Over 10 miles: $45 per hour + mileage surcharge
Additional Pets: $10 per hour per pet
Our Pet Taxi services are designed to provide peace of mind and ensure your pet’s safety and comfort during transportation.
our policies and extra fees
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We have a zero-tolerance policy for aggressive behavior towards humans. If your pet displays aggression and we are unable to continue care, we reserve the right to terminate services immediately. In such cases, the remainder of the scheduled services will still be charged. If an emergency contact is provided, we will reach out to them. Alternatively, we can assist in arranging transport to a boarding facility. However, if the pet cannot be handled safely, appropriate officials may be contacted. While we are deeply committed to the well-being of every animal, the safety of our team is our highest priority. Thank you for your understanding and cooperation.
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All pets must be flea-free before services. We have a zero-tolerance policy for fleas, and any pet with fleas will result in the immediate termination of services depending on the severity.
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We are committed to providing exceptional care for your beloved pets throughout the year, including holidays. As part of our dedication to maintaining high-quality service during peak times, we implement a holiday surcharge to ensure our availability and the best possible care for your furry friends.
Please be advised that a 25% surcharge will be applied to all pet sitting services scheduled on the following major holidays:
New Year’s Day
Martin Luther King Jr. Day
Easter
Mother’s Day
Memorial Day
Father’s Day
4th of July
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Day after Christmas
New Year’s Eve
This surcharge helps us compensate our dedicated staff for their commitment to caring for your pets during these special times. We appreciate your understanding and support in maintaining the high standard of service you expect from us.
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When a pet is taken outside on a leash, an additional charge will be applied. This includes various scenarios such as apartment buildings, condominiums, unfenced backyards, broken fences, front yard access, and walks lasting less than fifteen to twenty minutes.
For the safety of your pet, we strictly enforce the rule that pets must not be allowed to roam freely outside unless they are contained within a secure, enclosed yard. This policy ensures the safety of your pet while they are under the care of our team members, even in your absence. Please note that this policy applies specifically to instances where the pet is taken outside briefly and not given a full walk.
Kindly be informed that the base rate for our leash policy is an additional $6.
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Key pickup or key return (that occurs separately from the Meet & Greet or final pet visit) is $15. We kindly suggest that you leave a key out where it is accessible to all the team members on your team, to avoid this charge.
Example:
Under a plant pot.
Under the front door matt.
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We are delighted to offer our clients a complimentary initial meet & greet session. However, please note that an additional charge of $15 will apply if the client requests the same team member to attend another meet & greet without any changes to the schedule, location, or animals.
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Please note that any cancellations made less than 24 hours before the scheduled service will incur a cancellation surcharge of 75% of the visit price. This fee helps us cover the costs associated with last-minute adjustments and ensures fairness to our dedicated pet sitters.
We understand that unforeseen circumstances may arise, and we always strive to accommodate our customers as best we can. Your understanding and cooperation regarding this policy are greatly appreciated.
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To ensure we can provide the best care possible for your pet, bookings must be made amore than 24 hours in advance of the desired service time.
Please note that any bookings made within 24 hours of the service will incur a 75% surcharge for late booking. This fee helps us accommodate last minute scheduling adjustments and ensures that our pet sitters can give your pet the attention and care they deserve.
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Boarding requests during holidays may be denied due to high demand. We recommend booking drop-in visits and or overnight stays instead. Boarding requests that are approved will require all dogs to be up-to-date on vaccinations, and your dog may interact with other clients' dogs.
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We reserve the right to terminate services at any time if safety or policy concerns arise. If services are terminated due to aggressive behavior, fleas, or any policy violation, you will be charged for the remainder of the scheduled services.
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Upon booking please provide us with your vaccination records. We require all pets to be up-to-date on vaccinations.
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We are willing to give any pet their medication as they need it, although the following will apply.
Pets receiving injections or oral treatment will incur a modest fee. The increased liability of care is the cause of this. Please find the information below:
Medication (In Food): Medication that is wrapped or concealed inside of pill pockets, wet food, cheese, deli meat, or other items is considered to be "in food", and there is no additional cost. (+$0)
Medication (Oral/Topical/Drops): This fee will be incurred if the client requests that we hold the pet, open their mouth, massage their neck, or give any other additional mechanisms while administering an oral, topical, or drop medication. (+$3/pet)
Medication (Injections): In the event that the customer asks a team member to give an injection of any kind, such as insulin, chemotherapy, antibiotics, etc. (+$5/pet)
(Since pets can be stubborn at times, we will talk with you about any issues we uncover if your pet is not taking the medication as prescribed and decide whether to charge for it going ahead.
Please be aware that we reserve the right to withhold giving your pet medication if they act aggressively while doing so. You will be informed of this decision.
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Your pet’s safety is our top priority, especially during extreme weather. In cases of high heat or severe cold, we may cancel full walks if temperatures or heat indexes reach unsafe levels, to prevent health risks like heatstroke or frostbite. Please note, this policy does not apply to brief leash walks for quick potty breaks, which will still be offered as needed. Our goal is always to protect your pets from the dangers of extreme weather while they’re in our care.